This is my first time having to deal with this situation. They were extremely helpful over the phone. When I arrived I was taken care of by Brian who introduced me to Nikki. She took care of everything and I was treated with compassion and respect. I highly recommend them and should the occasion arise will use their services again
Thank you Mid Island Collision
Very impressive office and waiting area. Patrick mans the front desk and he was very friendly and informative as I waited. I then met with Nikki who made me feel at ease leaving my car there. She treated me as if we’ve know each other for years, just like family.
They took care of all necessary paperwork for the claim including the police report, rental; etc. It was seamless. I was kept well informed and my car was ready during the timeframe given. I drove my showroom dressed car off the showroom floor and got a follow up call from Nikki the next day.
Now that is what I call ‘KNOCK YOUR SOCKS OFF SERVICE!” I would recommend and I have already recommended them to a friend.
Thanks a mil Nikki.
Mid Island Collision is absolutely the best and for a collision repair center the facility is beautiful. I just would like to thank everyone at this establishment especially Brian and Nikki. Thank you so much for the truly exceptional experience you guys gave me. I highly recommend this collision center because they are trusted.
EXCEPTIONAL in all ways – the repair work was flawless and the customer service 110%; my daughter’s car was recently damaged by a careless driver – this is third or fourth time we’ve needed repair service in the last 20 years on Long Island – the first time is how we found Mid Island; the most recent experience was superior to our first – Mid Island has continued to add service features, from rental car to dealing with insurance co to cleaning/detailing the car prior to return, and each improvement only makes the already outstanding better!having grown up in and around my family’s automobile businesses and working in shops thru school I feel I have a greater appreciation for how far superior the Mid Island customer service repair quality is and recommend them without qualification to anyone wanting the best for their car!
Hands down the most impressive bodyshops ive ever been to. state of the art facility,too much to list. very friendly staff.very high end bodyshop. Vehicles come out like new!