For nearly a decade, Ford has been the top-selling brand in North America. In the first quarter of 2019, they had a 62% increase in Ford Expedition sales and a 10% increase in Lincoln Navigator. We’re only in January, but we have a feeling this pattern is going to continue.
We at Mid Island Collision Center feel it’s critical for auto body shops to be aware of what different car manufacturers, like Ford, say about repairing their vehicles. We do this so you feel more confident getting your car repaired because we are listening to what the manufacturer tells us how to properly repair your vehicle.
If you own a 2019 Ford Expedition or Lincoln Navigator, listen up. Ford, like all car manufacturers, have required OEM repair procedures to ensure your car is repaired exactly the way it should. There’s no shortcut to proper collision repair, which is why it’s critical for a body shop to follow these repair procedures that have your safety as the number one priority. There was also a recent video from I-CAR 360 was released highlighting various repair procedures on both models, which can ultimately mean the difference between a safe and correct repair versus one that could put your life at risk.
The 2019 Lincoln Navigator and Ford Expedition are aluminum vehicles. A few years ago Ford revolutionized light-duty pickup truck construction by building the industry’s first all-aluminum truck body. Now the aluminum construction has expanded into the large SUV segment of their lineup. This is very important to note because aluminum is repaired differently than steel and not every auto body shop is equipped with the tools or training to repair an all-aluminum vehicle.
This also means that Ford and Lincoln insist their repairs are done in a particular way that is different than the way they left the factory.
Why does this matter to you?
Every autobody shop and every technician has a choice when repairing a car. They can take an extra hour and look up the proper repair procedure from the manufacturer, or they can look at how the vehicle was constructed and try and guess how to make the repair look like it was a factory installation. A few years ago, this was standard practice. But now, the manufacturers are saying that in some instances the way you fix them is different from the way we built them, and it is a safety reason that is done that way. Technicians are not engineers, the manufacturers are. The reason for pointing this information out to you is so that you are made aware that not every shop performs repair the same way.
We at Mid Island Collision Center are always researching what the manufacturer recommends so that we can provide you with the safest, most up to date repair possible. This is the difference between a shop following OEM repair procedures and taking your car to a body shop that performs a “one size fits all” repair on your vehicle.
What does Ford say about repairing the Ford Expedition and Lincoln Navigator?
For the 2019 Ford Expedition/Lincoln Navigator, Ford has specific repair procedures on how to properly repair the aluminum-bodied vehicles for any type of repair that might be needed on your car. For instance, Ford requires calibration anywhere there is a sensor or camera on the Expedition/Navigator. Taking this step ensures everything is working the way it should, which is why Ford makes it a requirement when repairing any of their vehicles.
A lot of body shops skip this step because they think if there aren’t any lights appearing on your dashboard, then everything is working. However, a skilled technician knows just because no warning lights are appearing, it doesn’t mean there aren’t any problems. Calibration involves a technician hooking up a computer to your car’s diagnostic port, where different codes known as DTCs (Diagnostic Trouble Codes) would appear. These tell the technician what’s wrong, what needs fixing, and what is working.
Below, you’ll find a list of the different safety systems on the Expedition and Navigator:
Inside the front bumper are the front parking assist sensors.
Behind the front bumper is the adaptive cruise control sensor.
The camera in the front windshield is part of the Lane-Keeping System (LKS).
The rear bumper has rear parking assist sensors.
Blindspot radar sensors are located on the corner of the bumper. Debris (such as mud, snow, ice, etc.) might prevent functionality.
If either vehicle is equipped with a 360-degree camera system, there will be cameras located in the mirror and grill that will work with the backup camera.
It’s important to note that if any cameras, bumpers, or even the windshield are removed or replaced at any time during the repair, calibration will be required.
Other areas that have different repair procedures:
In addition to the above areas, there are several different sectioning repair procedures for the Expedition and Navigator. One example is if a technician is repairing the Expeditor or Navigator from the B-Pillar towards the front of the car. Ford instructs technicians to follow the same repair procedures as the ones laid out for an F-150, specifically for this area. The key is making sure a technician knows the exact areas where this is applicable and where it is not. Otherwise, you might end up with a repair that made for a different car, and your car is no better than covering a gunshot wound with a bandaid.
Who in New York knows how to repair my Ford Expedition or Lincoln Navigator?
Here at Mid Island Collision Center, we are Long Island’s premier choice for collision repair because we know what it means to repair your car the right way. We are also Ford OEM Certified repair shop because we believe an OEM repair is the only way to go. Too many body shops, especially in New York, will jump right on a repair, neglecting necessary steps like looking up what the manufacturer says about repairing their vehicles. However, they are severely putting your life at risk because of their negligence and you have to pay the cost. We never cut corners in our repair process because we feel New Yorkers should receive a car repair that has safety and quality as the top priorities.
If you’d like to schedule an estimate or to get a free online quote, click here to get started. Or, feel free to give us a call at anytime at (516)-766-0101.
We look forward to hearing from you!