A history of excellence since 1955
We Only Perform OEM Correct Repairs
Quite frankly, most auto body repair shops are a total wreck. Owners struggle to get properly paid by the insurance companies and have less money to reinvest back into the business. Many shops are using out dated tools and equipment, and their technicians are using out dated repair methods. But you deserve better and so does your car. Your life depends on the ability of an auto body repair technician to do their job properly. At Mid island, you will only find auto repairs done the way the auto manufacturers recommend– with OEM certified technicians using state of the art equipment mandated by the OEM’s.
What all car owners need to know about auto body repair
Your Freedom Of Choice
Remember This: You don’t drive an average car, so don’t be pressured by an insurance company to use an average Insurance Referral Shop (also known as a Direct Repair Partner or DRP) shop. You have the right by New York State Law to have your European luxury car repaired at a qualified repair facility.
DRP Repair Shops Serve The Insurance Companies, Not The Car Owner
Insurance companies who have entered into Direct Repair Agreements (DRP contracts) with body shops have agreed to send a high volume of repair work in exchange for a series of concessions on the part of the auto body repair shop. These agreements include the use of untested aftermarket– and often cheap replacement parts– junkyard parts, or to fix broken parts when a replacement should have been used. DRP shops got rich while insurance companies saved money all at the expense of the consumer who is driving a car with an inferior and possibly dangerous repair. Mid Island Collision is adamantly a non-DRP shop. You may legally appoint your repair shop to act as your “Designated Representative” to protect your interest and negotiate a fair claim settlement with your insurance company. Allow us to fight for your right as a consumer to receive the factory correct repair that you deserve.
Don’t Fall For The Tricks
- You have the right to have your automobile repaired in the registered shop of your choice. Your insurance company cannot direct you otherwise.
- You are not required to have your automobile repaired or appraised in a shop recommended by the insurance company.
This is my first time having to deal with this situation. They were extremely helpful over the phone. When I arrived I was taken care of by Brian who introduced me to Nikki. She took care of everything and I was treated with compassion and respect. I highly recommend them and should the occasion arise will use their services again.
Thank you Mid Island Collision
Very impressive office and waiting area. Patrick mans the front desk and he was very friendly and informative as I waited. I then met with Nikki who made me feel at ease leaving my car there. She treated me as if we’ve know each other for years, just like family.
They took care of all necessary paperwork for the claim including the police report, rental; etc. It was seamless. I was kept well informed, and my car was ready during the timeframe given. I drove my showroom dressed car off the showroom floor and got a follow up call from Nikki the next day.
Now that is what I call ‘KNOCK YOUR SOCKS OFF SERVICE!” I would recommend and I have already recommended them to a friend.
Thanks a mil Nikki.
Mid Island Collision is absolutely the best and for a collision repair center the facility is beautiful. I just would like to thank everyone at this establishment especially Brian and Nikki. Thank you so much for the truly exceptional experience you guys gave me. I highly recommend this collision center because they are trusted.
EXCEPTIONAL in all ways – the repair work was flawless and the customer service 110%; my daughter’s car was recently damaged by a careless driver – this is third or fourth time we’ve needed repair service in the last 20 years on Long Island – the first time is how we found Mid Island; the most recent experience was superior to our first – Mid Island has continued to add service features, from rental car to dealing with insurance co to cleaning/detailing the car prior to return, and each improvement only makes the already outstanding better!having grown up in and around my family’s automobile businesses and working in shops through school I feel I have a greater appreciation for how far superior the Mid Island customer service repair quality is and recommend them without qualification to anyone wanting the best for their car!
Hands down the most impressive bodyshops ive ever been to. state of the art facility,too much to list. very friendly staff.very high end bodyshop. Vehicles come out like new!